The TMK Claims Human Way
We are different from our competitors in three important ways, where we seek to:
- see things through the lens of our policyholders and brokers
- listen and put the policyholder’s interest first
- operate not in a transactional way but in a human way; empathetically, fairly and with kindness
We remain focused on the human relationship with our policyholders and brokers. This means we work to understand the policyholder’s perspective, the meaning and importance of the loss to them. In this way we put their interests at the heart of what we do and how we do it.
Outstanding Claims Service
TMK has consistently been awarded Outstanding for our London Market Claims team by leading independent benchmarking research firm Gracechurch.